Jan B.

This is the very best in Ocala, and better than in most other places. The "age in place" philosophy is not common in most senior communities. I HIGHLY recommend The Windsor for independent living with "as you need it" assistance options. You needn't move a loved one (or yourself) from facility to facility as the need for assistance grows. I contacted The Windsor by email from out of state. Brenda was lightning fast getting back to me and interested in the details of my search for a family member's relocation to Ocala. Her genuine concern to assist us with our search was incredible. She accommodated my erratic schedule cheerfully, and welcomed us for the tour as though she had known me for years. There was a personalized greeting on a photo stand as I entered. Brenda is an expert in her field and determined to assist in every possible way. She describes The Windsor as a "cruise ship on land" with all of the attention to residents that phrase implies, with the top priority being health and safety. The grounds, services, accommodations and dining are of the pampered nature one experiences on a luxury cruise. The staff exudes a willingness to help and is cheerful. The low rate of turnover indicates a great place to work. That says it is a great place to be for residents as well. Better than 5 stars all around.

 

Wendy D.

Since 2010 i have had nothing but amazing experiences with all associates and leadership team at The Windsor of Ocala. They have displayed a true sincere passion for what they do for families and residents. I couldn't recommend a better residence for your loved one. They are the experts in the industry providing the highest standards of quality of service, lifestyle and care. Before you make any decisions for your loved one, I highly encourage you to reach out to this stellar residence who are the leaders and experts in the industry. You'll be happy you did! thanks to all the team members for changing families and residents lives for the betterment year after year.

 

Kathleen K.

We live next door to The Windsor of Ocala and they have invited us to their get togethers and even during COVID they invited us to pickup lunches on July4th and Labor Day. They are so special. We love them. They are a shining clean place.

 

Helen B.

My Aunt choose this place to live and I can tell you this after a year of experience. They have very skilled persons who are gifted in accommodating even the most difficult residents (my Aunt for instance) Marty, Christian and the staff truly love the residents. They can handle most any thing that a challenging resident can offer. They have the experience it takes to make a lovely home for those that we love. They go way out of their way to be sure everyone is safe and comfortable. This place is great! You can be confident that your family will receive the best of care.

 

Marcy

I find The Windsor of Ocala to be a fantastic place, and if there is anywhere I'd like him to go, it's Windsor. It is heavenly. They do their laundry separately, and they have delicious menus. They were having scallops for dinner that night. It was a beautiful and uplifting place (some places you walk in, not so much). I looked at a couple of places, but this is my favorite. The staff were supportive of everybody there, and they treated everybody with respect and dignity; respect and dignity go a long way. Besides that, it was clean and smelled fresh. Everything about that place was a "ten-plus."

 

Lynne

Windsor of Ocala is a little expensive, but the follow-up with the staff, the feeling I got when I went in there, and the activities I saw were good. I looked at everyone and what I felt, as far as people walking around and interactions with the staff, were great. Where my friend is right now, I don't see a soul when I go in there, as far as staff, other than the front desk people. It's also very upscale, and the people there have been in constant contact with me. Just seeing people in the hallway, and the residents walking around, the interaction with the staff, these were the things I was really looked for. I saw that people were walking around and involved with activities. I was introduced to the staff, which is another concern of mine, because so many of these places are understaffed. I noticed how professional the staff was too. I didn't notice that everywhere, but I noticed it there. You could just tell the difference. They're professionally groomed, the whole residence gave a very professional feeling about it, and the staff was very professional. They were very clean. They had some kind of a spa there too, like a whirlpool tub; that's another thing I remember.

 

Lisa

Windsor of Ocala was the best one that I found; it didn’t smell like old people or urine. It was kept nice and clean, and the residents seemed happy. I like the location as it is in the neighborhood. The grounds are nicely landscaped, it has a garden area in the middle, and it has a sun room. I would recommend the place.

 

Laura

The Windsor was lovely. It was clean, it smelled nice, the food was good, and the staff was fantastic. It is in the middle of downtown, so it is near to everything. It is supposed to be the best one in the area.

 

David

I would recommend the Windsor; its run very well and has very confident staff and friendly people. I believe it has a good reputation for health and welfare. It is very complimentary amenities for the type of clients that has to be there. The dining area is fine and has excellent food.

 

Rosemary

The most important issues for me was being able to bring my dog (Salie) and my car. Before the COVID-19 I was free to come and go on my own. The overall facility is really nice. The large front unit apartment was attractive to me. The services were great (although now limited because of COVID-19). I'm looking forward to having the salon and be able to have the building for shopping, etc.

 

Cynthia

[name removed] is our Sales Director here at The Windsor of Ocala/Legend Senior Living. [name removed] is the ultimate professional and treats everyone with dignity and respect. In addition, she always finds the positive, has a sense of humor and shares a smile with all she meets. [name removed] is certainly a role model in these challenging times. Our residence is blessed to have [name removed].

 

Pamela

Everyone has shown great kindness to my stepmom and myself. This is a trying time for her at age 96 it is frustrating in the best of times, [name removed] has gone out of her way to make her feel at home from gift baskets to her favorite foods stocked in the refrigerator and cupboards.

 

Richard

We considered the many options available for my wife in this area and found your people to be of the highest quality. They have proven to be just great. I am joining with my wife.

 

LeeAnn

I have been dealing with [name removed] for almost 2 years, although her job title has changed during this time she continues to be someone that I can always reach out to ask questions about Windsor or mom and always get a cheerful quick response! Thank you!

 

Florence

An excellent choice for my mom. I have found them, especially at this time, not only caring for her welfare but now important delight in doing all they can do to ensure the health and wellness. The staff here been super.

 

Bernadette

This community, The Windsor of Ocala is truly lovely and clean. [name removed] is exceptionally alert and kind sales director. She is always beautifully presented in every way. Open to questions and very well informed about the services offered at the home "Windsor." She is also so aware of her co-workers and will always acknowledge them to introduce them while we are there and the role they have.