My mom moved into Rosewood the Monday before Thanksgiving. It's been fine, but we had all sorts of complications that were not Rosewood's fault. It's very clean and very nice. Everybody is very friendly. The room is the perfect size for her. Everything is good, it's convenient, and easy to access. I haven't been able to try the food, but she said it's good. The staff has been wonderful. I have not seen any problems with the facility. However, the day my mom got there, she fell and went to the ER and then tested positive for Covid; those were the complications we had that aren't Rosewood's fault. I'm not sure of their activities because she is in isolation. Value for money is good.
Legend Senior Living is dedicated to providing the highest standards of quality of service, environment and care to residents and their families. Check out what other families have to say about their experience with Rosewood Assisted Living and Memory Care and how we’ve earned 5 Star Reviews:
Angela G.
The Director, Shannon, at Rosewood goes above and beyond to help families transition. She is such a hard worker and makes sure things are run smoothly. Highly recommend Rosewood.
Nancy W.
Dad was reluctant but he has made a few friends and seems happy for now. He syas everyone is nice so it's going better than we expected. And he did NOT want to move in! I don't know what they did but he seems good...I was super surprised. Staff is super friendly and kind so I am relieved. They do facetime calls and send vido updates.
Jan H.
I moved my parents in a few months ago and was nervous about it, but Shannon made me feel comfortable about the transition. All of the staff has been so caring and have made what we thought would be a sad situation something we feel good about. They are super responsive, loving and caring. Truly gave me peace of mind.
Jon A.
Early in 2020 I was considering assisted living for Mom and I met Shannon Tinsley, she was extremely profession. I was able to tour the facility, she explained all my options. She made me feel like I wanted to move there. Unfortunately Mom passed away, when it's my time to consider assisted living, I would re-visit Rosewood.
D. Duran
While looking for a place for my grandmother , I have been helped by Shannon. She has been wonderful and insightful during the whole process . This has been all new to me and she has taken the time to explain and help along the way . I’m so impressed with her compassion and dedication to helping me make the best choice for my grandmother!
Warren W.
I had a lot of choices to get my grandma the help she needed. Rosewood is nice, but Shannon (sales director) sealed the deal. She was really able to set my mind at ease. She answered all our questions and provided real peace of mind about making a difficult decision.
Russell C.
I do believe this place will be my choice of residence when it comes time and i hope they have more great employees like Shannon.
H. Whynot
My mom had a great experience here and really thankful for Shannon in particular who is doing incredible work. I really appreciate what a great facility Rosewood is! Thank you thank you thank you!
David E.
We were looking for a place for my mom. We checked out Rosewood and Shannon was very helpful. We really like the place. It is top notch all the way. After looking at the other assisted living places in the area we decided on Rosewood. It clearly is the best in so many ways. But, as we were preparing for the transition my mom passed away and we never did get her to move in. I would have felt good knowing she was in good hands.
Kim S.
I’d like to start by saying it was a difficult decision to to put my mom in an assisted living facility but my family and I knew it would be best. My experience from my first call was professional and heart warming thanks to the sales director Shannon. I highly recommend this facility and Shannon to guide you to planning a new home for your parents or loved one.
Tara S.
When it came time to put our grandmother in a nursing home it affected our family tremendously. Thank God for Shannon. She went above and beyond to comfort us and with her knowledge of Dementia, it made it easier to accept what our grandmother truly needed. A beautiful facility with a caring staff. Thank you Shannon.
Olivia V.
This is a lovely community. Shannon was very kind and extremely helpful.
Adrian H.
I have only positive things to say about my experience at Rosewood. The staff was great to deal with and showed a tremendous amount of empathy and kindness. The sales Director Shannon was superb and went above and beyond to help us.
Judy M.
Rosewood Assisted Living & Memory Care is a wonderful place for residents to enjoy all types of activities, Entertainment, outings, weekly events, exercise in groups, or they can exercise individually. There is a variety of things that each person can do, with the other residents or on their own. Family are always welcome and are encouraged to participate in many events. It's a Beautiful Facility with a friendly, caring staff who genuinely care for the resident's well being, comfort & care. The current Director Terry Acker is a very sweet and caring person who is very knowledgeable and truly cares about each and every resident and staff member there. I believe this current Team and staff and employees are the best they've ever had. Each one of them are very sweet, sincere people who truly care about the residents and each other like family. The Chef and kitchen staff are wonderful and serve delicious healthy meals. The Facility is always Beautiful, clean and comfortable and has a feeling of home for the residents. I first started coming into this facility about four years ago to visit someone who lives there and I was very impressed right from the beginning of the beauty and the wonderful feeling of home. Each resident treats each other like wonderful friends and like fami
Paul G.
I have been extremely pleased with the overall service and professionalism at Rosewood Assisted Living. The staff and director, Jerrylyn Booze, have always been very helpful and attentive to my father. My father has been at Rosewood for approximately 6 months and is happy and comfortable in his new home. I strongly recommend Rosewood Assisted Living for anyone who needs assisted living accommodations.
Brad J.
This is a great place. The staff at Rosewood is wonderful. If you want a place for your parents or yourself this is the place. It is a smaller community, that everyone is family. If your looking for a job with self worth, this is the place.
Jasmine M.
Rosewood Assistant Living is a fun place and I love being here. I love getting to connect with all the residents and being able to help them. Staff is amazing to work with very pleasant. Jerryln is beyond amazing she’s very sweet and helpful. Best management I have ever been under. Proud to say I can work for her! She’s taught me a lot and continues to teach me new things every day.
LaMaza C.
Very very very great community, The staff is very nice the RD Mrs.Booze is wonderful. My mom has been there for 5 months and she loves it . AWESOME !
Flow
My mother is a resident there. She has only been there for about a week. So far the staff is very friendly and attentive. The food is very good. I love that there is a courtyard for the residents to enjoy. I believe have a secure outdoor area is so important. They have lots of activities. I am not sure is my mom will ever participate, but it is there if she wants to join in.
Joni
Rosewood was good. I would recommend them, but they're on the expensive side. They're right across from the hospital, so that is what makes them a little pricier. I like the decor, it's elegant, it's homey, and it doesn't feel like an institution at all. It's like you're in a nice hotel. Everybody seems to be friendly. They have scheduled activities, a library, church services, movies that they show in one room, and a hairstylist.
William
Rosewood was really nice. They have a nice accommodation, large in size, seemed to be well kept and maintained. Everybody was out in their rooms in the group area and participating in activities.They had group activities going on because it was a Saturday. I remember seeing things planned and scheduled on bulletin boards.
Monica
Karen W.
Rosewood's facility is small enough to be secure for the residents, but doesn't feel small with its large rooms and open spaces. The activities staff communicates regularly on daily activities and sends pictures. The facilities director, [name removed], is communicative and will answer questions and resolve issues quickly. And I am so glad the hairdresser is able to come in and give my mother the extra pampering she deserves.
Steve L.
Thanks for being there for my mother, [name removd], five years!
Tim D.
My family and I have been very pleased with the care and safety that our Mom, [name removed] has been receiving. The communication has been good and we feel Mom has been handled fine. So glad things are slowly getting back to normal and that [name removed] is allowed back in to do her fine work!
Jane O.
For the past eight years, our ninety-six year old mother has been a resident of Rosewood. We have been happy with her care and the facility. The move from assisted to the Memory Care unit was very smooth. We are appreciative of all the extra care from the wonderful staff.
Brenda M.
I visited Rosewood a long time ago well before the pandemic hit. I also visited other facilities but one place, Rosewood, was always number one on my list. It was a very very difficult decision to make to move Dad. It still is very emotional to see him on our visits. But, I have comfort in knowing that he is in a friendly, loving, safe and secure place with professionals that can help him. From day one [name removed] has helped us with any and every need that we have had. And the rest of the staff has been very accommodating as well from [name removed] setting up his Alexa to [name removed] helping with visitations and Shellie being attentive to his medicine and medical needs. I appreciate having Rosewood staff on my Dad’s team.
Bruce G.
My Dad is a resident at Rosewood. [name removed] has been very helpful and accessible. I appreciate [name removed] patience and understanding. She really goes above and beyond. During the current Covid crisis, she has performed way beyond what I’m sure was previously her scope of responsibility. We need more people like her. [name removed] is gracious and kind. I feel more at ease knowing that she is involved and managing/directing past her title.
Kathy
My Mother has been at Rosewood for two years. We have seen several staff changes during that time which unfortunately is not unusual for this type of business. I want to highlight over the past year the staff has been much more attentive and responsive to mother's care, especially during the pandemic. I have been impressed with the Covid-19 protective protocols implemented. I appreciate the adaptability to modify the protective protocols as events improve. Rosewood has implemented various types of communication and contact between the residents and their families to stay during this unprecedented time. We receive phone calls, emails, and social communication updates routinely. They are responsive and return phone calls quickly. I have to do a shoutout to [name removed] the front desk receptionist. She is friendly and professional. It's great to see [name removed] open the hair salon again. The residents love her. She's more than a stylist, she's a friend and companion to the residents.
Barb J.
The staff at Rosewood is beyond great. From top to the bottom everyone is so helpful. When we toured the residence after visiting several others. One that really impressed me is that on our tour the staff was friendly. We even got a chance to meet the Director. That didn't happen at the other places. She is also a nurse which is a plus. The sales director was very knowledgeable. When the time is right Rosewood is my choice.